Herbal Medicine

Cancellation Policy

We do our best to take care of each patient in their scheduled appointment time. Please review our policy so that you can help us in providing the best care possible. Reminder text messages are sent out as a courtesy to our patients. Please bear in mind that you are still responsible for the appointment. Please plan to arrive at least 5 minutes prior to your scheduled appointment time (30 minutes for New Patients to fill out paperwork). Cancellations: If you are unable to keep your scheduled appointment, please give us 24 hour notice. Our office phone number is 714) 770-0577. If you reach our voicemail after hours, please leave a detailed message for us. If you would like to reschedule your appointment, please leave a phone number and we will contact you as soon as possible. Missed Appointment/ No Show/ Late Arrivals: We understand that emergencies and inclement weather happen, and we would like for you to let us know if something prevents you from being here. However, appointments that are missed without notice (no call/no show), are more than 30 minutes late (without notice), or same-day cancellations (except in emergency cases) will be subject to the following: ● 1st & 2nd missed appointment: A reminder of the policy will be issued to t